Frequently Asked Questions
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How soon will my order be delivered after purchase?
Our turn-around time for production is 3 to 5 business days, but that can be extended based on how soon we receive the information that is needed to successfully complete your project.
How soon after my order will I receive an email with further instructions?
You will receive an email immediately after purchase with an order confirmation and details for the next steps, if you do not receive the email please contact email@example.com.
How many revisions/remakes/corrections am I able to get?
All projects will give you up to 5 revisions so you are completely satisfied with your final product, all service purchases are final.
If I order apparel or merchandise how long will it take me to receive it?
Apparel and Merchandise orders are shipped through UPS, you will receive tracking at the point of purchase and receive the item(s) within 7-10 business days of purchase.
How would I make a return?
You will reach out to firstname.lastname@example.org and advise that you had an issue with your order, we will send you a shipping label for the return and you will be refunded upon receipt of the item(s).